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Shipping Policy
We process orders within 2 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated delivery time is usually 5 business days, depending on your location, shipping carrier, and any customs or local delivery delays.
Please make sure your shipping address is correct before placing your order. We are not responsible for lost or delayed packages caused by incorrect or incomplete shipping information.
Return Policy
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. For hygiene and safety reasons, used grooming products may not be eligible for return unless the item arrives damaged or defective.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging. We will review the issue and offer a replacement, refund, or other suitable solution.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be processed back to your original payment method.
Please note that shipping fees are non-refundable unless the return is due to our mistake or a defective item.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Tired of Pet Hair Everywhere?
Our Pet Steam Grooming Brush helps remove loose floating fur before it spreads around your home. Say goodbye to hair on your sofa, clothes, and floors, and enjoy an easier way to reduce everyday shedding during regular grooming.
Want Softer, Shinier Fur?
Our gentle mist grooming brush helps soften your pet’s coat while reducing static, visible dander, and dry flakes. It leaves fur looking smoother, brighter, and healthier between baths—perfect for cats and dogs with long or short hair.
Does Grooming Stress Your Pet Out?
Our soothing pet brush combines soft bristles, gentle mist, and relaxing massage to comfort itchy-feeling skin and help calm nervous pets. Say goodbye to stressful grooming sessions and hello to a cleaner, calmer, happier pet!